Privacy Policy

Last updated: May 10, 2026

1. Introduction

twilight-roamer ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect and process the following types of personal data:

Contact Information: Name, email address
Service Information: Details about the financial services you're interested in
Technical Data: IP address, browser type, device information, and website usage data
Cookie Data: Information collected through cookies as described in our Cookies Policy

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your consultation requests and provide our services
To communicate with you about our services
To improve our website and services
To comply with legal obligations
To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal data based on:

Consent: When you submit a form or accept cookies
Contract: To fulfill our services to you
Legitimate Interests: To improve our services and protect our business
Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service providers who assist with our business operations
Legal authorities when required by law
Professional advisers such as lawyers and accountants

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation records are typically retained for 7 years for regulatory compliance.

8. Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at [email protected].

9. International Transfers

Your personal data is stored and processed in the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: 42 Kingsway, London WC2B 6EX, United Kingdom

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.